Notation based on specific commercial transactions
|Address||Kiyoyama Building 2F east 4-1-6 Shimoyamatedori, Chuo-ku, Kobe-shi, Hyogo|
|Application expiration date||Within 7 days from the day after your order|
|Defective product||If a defect is found in the arrived product, we will take measures to return or exchange it according to the product-specific standards.|
|Sales quantity||More than 1 item|
We will ship it as soon as it is ready.
If it takes more than 7 days to ship your order, we will contact you separately.
・ For in-stock items
After confirming payment, we will typically ship within 1-2 business days.
|Payment method||We accept credit cards and bank transfers.|
Please make the transfer within 3 days from the day after your order.
* Please contact us in advance if 3 days have passed due to unavoidable circumstances.
* Please contact us in advance if 3 days have passed due to unavoidable circumstances. If we do not receive notification that you will be late and cannot confirm the payment within 3 days, we will send you a reminder email.
In principle, we do not accept returns or exchanges due to customer’s convenience.
・ If you have any problems with the delivered product, please contact us by email within 7 days.
* Return method
If there is a problem with the delivered item, please contact us by e-mail and return the item to our listed shop address. Upon confirmation of the item’s return, we will refund your purchase or ship out a replacement.
* Please note that we cannot accept returns or exchanges even if the product is found to be defective in the following cases:
・ If one week has passed since the product was received
・ If the product has already been used
・ If the product is found to be defective and the customer has modified it in any way.
・ When any parts of the included packaging or the items contained therein (packed-in accessories, etc.) are discarded, lost, damaged, or made significantly dirty by the customer.
|Return shipping fee||・ If there is a problem with the arrived product, we will bear the round-trip shipping fee when returning or exchanging.|
|Store name or service name||CORM|